Privacy Policy

Welcome to Haslemere Airport Minicab!

At Haslemere Airport Minicab, we take your privacy seriously and are committed to protecting the confidentiality and privacy of all the information you entrust to us. We comply with EU General Data Protection Regulation (GDPR) and the UK Data Protection bill.

This Privacy Policy explains why and how we collect and use your personal data. Personal data is any information relating to an identified or identifiable living person.

About Us

• Haslemere Airport Minicab
• 18 Chatsworth Ave, Haslemere GU27 1BA, UK
• Website: www.haslemereairportminicab.co.uk
• Phone: 02039430346
• Email: info@haslemereairportminicab.co.uk

When and What Type of Information We Collect

We collect personal data in two ways: directly and indirectly.

• Directly: You provide personal data directly to us when you book a trip through our website. This data includes:
  • Name
  • Contact details (phone number, email address)
  • Pickup and drop-off locations
  • Flight number (if applicable)
  • Information about additional services (baby seat, meet and greet, etc.)
• Indirectly: We collect data through third-party services that help us improve our website and marketing efforts, such as:
  • Google Analytics (website usage data)
  • Google Ads (advertising data)

We do not collect any personal data through in-vehicle cameras to ensure your privacy during your journey.

Cookies

Cookies are small files stored on your device by your web browser when you visit our website. We use cookies to enhance your experience and ensure our services function correctly. While we recommend keeping cookies enabled, you can disable them through your browser settings.

Here are the types of cookies we use:

• Essential Cookies: These cookies are necessary for the basic functionality of our website, such as secure access and support features.
• Analytic Cookies: These cookies collect anonymous information about how users interact with our website. They help us improve the design and functionality of our site. Analytic cookies do not store personal information that can identify you.
• Functionality Cookies: These cookies store your preferences (e.g., login details, language settings) to personalize your experience.
• Traffic & Demographic Cookies: These cookies collect non-personally identifiable information, such as your device type and IP address, helping us understand visitor behavior on our website.

Marketing

We may use your contact details for marketing purposes, such as sending you promotional emails. If you prefer not to receive these emails, you can opt-out at any time by clicking the “unsubscribe” link in our communications or by contacting us at info@haslemereairportminicab.co.uk.

Security

We take appropriate technical and organizational measures to safeguard your data from unauthorized access, use, or disclosure. We regularly review and update these measures to maintain the highest security standards.

Disclosure of Information

We may share your data with third-party service providers that help us operate our business (e.g., website hosting, payment processing). These providers only receive the data necessary to perform their services, and we have agreements in place to ensure they protect your data.

Anonymized data collected through third-party tools like Google Analytics may be used to improve our website and marketing efforts, without identifying you personally.

In some cases, we may need to transfer your data outside the European Economic Area (EEA) to fulfill service agreements with our third-party providers. In such situations, we take steps to ensure proper data protection is in place.

Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, or resolve disputes.

Your Rights

You have the right to:

• Access your personal data
• Request correction of inaccurate data
• Object to data processing for marketing purposes
• Withdraw consent for data processing
• Request data erasure (in specific circumstances)
• Restrict processing of your data

Links to Other Websites

Our website may contain links to external websites. We are not responsible for the privacy practices or content of these external websites.

Data Breach Notification Procedures

In the event of a data breach, we will take immediate action to mitigate the impact and will notify affected individuals promptly. We will provide details about the breach, the type of data involved, and steps you can take to protect yourself.

Children’s Privacy

Our services are not intended for children under 13 years of age, and we do not knowingly collect personal data from children. If you believe your child has provided us with personal information, please contact us, and we will delete the data promptly.

Data Controller and Contact Information

For any questions about this Privacy Policy or how we handle your data, please contact us at:

• Email: info@haslemereairportminicab.co.uk
• Phone: 02039430346